Privacy Notice 

HALO Intervention Services Ltd is committed to protecting the privacy and security of your personal data. This Privacy Notice explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the UK.

Data Controller

HALO Intervention Services Ltd is the data controller responsible for the processing of your personal data. If you have any questions or concerns about how we handle your personal data, please contact us at DPO@halointervention.com

Personal Data we Collect:

We may collect and process the following types of personal data:

•      Contact information (e.g., name, address, email address, phone number)

•      Demographic information (e.g., age, gender, occupation)

•      Financial information (e.g., payment card details, billing information)

•      Information about your interactions with us (e.g., purchase history, customer support inquiries)

•      Technical information (e.g., IP address, device information, cookies)

Purposes of Processing:

We process your personal data for the following purposes:

•      To provide and maintain our products and services

•      To communicate with you regarding your inquiries, orders, or requests

•      To personalize your experience and improve our products and services

•      To comply with legal obligations or regulatory requirements

•      To protect our rights, property, or safety, and those of others

Legal Basis for Processing:

We process your personal data based on one or more of the following legal bases:

•      Your consent

•      Performance of a contract with you

•      Compliance with legal obligations

•      Legitimate interests pursued by us or a third party

Data Sharing and Transfers:

We may share your personal data with third parties, including service providers, business partners, or regulatory authorities, only as necessary to fulfil the purposes described in this Privacy Notice. We may also transfer your personal data outside the European Economic Area (EEA) if necessary, ensuring adequate safeguards are in place to protect your data.

Data Retention:

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We will securely delete or anonymize your personal data when it is no longer needed.

Your Rights:

You have the following rights regarding your personal data:

•      Right to access: You have the right to request access to your personal data.

•      Right to rectification: You have the right to request correction inaccurate or incomplete personal data.

•      Right to erasure: You have the right to request deletion of your personal data.

•      Right to restrict processing: You have the right to request restriction of processing of your personal data.

•      Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

•      Right to object: You have the right to object to processing of your personal data on certain grounds.

Complaints:

If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or another supervisory authority.

Updates to this Privacy Notice:

We may update this Privacy Notice from time to time to reflect changes in our data processing practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this Privacy Notice periodically.

Contact Us:

If you have any questions or concerns about this Privacy Notice or our data processing practices, please contact us at DPO@halointervention.com